IN LINE WITH MOST OTHER WEST LOTHIAN PRACTICES, AND AT THE REQUEST OF THE WEST LOTHIAN HEALTH AND SOCIAL CARE PARTNERSHIP MANAGMENT TEAM, STAFF MAY ASK FOR ADDITIONAL INFORMATION WHEN BOOKING APPOINTMENTS.
PRACTICE STAFF ARE BOUND BY THE SAME STRICT CONFIDENTIAILTY GUIDELINES AS THE DOCTOR.
Please make sure you check in for your appointment using our self booking in machine next to reception. If you do not check in the clinician will not know you have arrived and you may have to wait longer to be seen.
It is important to select the appointment type which is most appropriate for your needs. There are 4 different types: -
These are the longest appointments (10 minutes) and are the most common type of appointment that people need. They are designed for routine matters and can be booked with the Doctor of your choice. These can be booked up to 2 weeks in advance.
A limited number of 10-minute appointments will be available within 2 days. These are still rountine appointments but for more urgent conditions, which need to be seen quickly.
This is a short appointment with any available GP or Nurse Practitioner. Numbers are limited and these should only be used for urgent conditions which cannot wait. More complex, long standing problems cannot be addressed in these short appointments. A conventional appointment is needed in such situations.
These are routine appointments offered outwith normal surgery hours and are available for some of the doctors from 7.30am to 6.45pm. They aim to accommodate those patients who find it most difficult to attend during the normal working day because of work commitments