In line with most other West Lothian practices, and at the request of the West Lothian Health & Social Care Partnership management team, staff will ask for additional information when booking appointments.
We are now sending appointment reminders by text message. Please ensure your mobile number is up to date. Please let reception staff know if you do not wish to receive reminders from the practice.
CHANGES TO APPOINTMENT BOOKING PROCESS
We have reduced the timescale for booking ahead to see a doctor. Nurse appointments remain unchanged.
We were consistently losing around 30 appointments per week because patients booked then failed to keep the appointment. An audit of these lost appointments revealed that more than ¾ of them had been booked more than 2 weeks in advance. By reducing the number of wasted slots we are able to offer more routine appointments.
If a doctor asks you to return in 3-4 weeks you should contact us 2 weeks before you want to be seen.
Any patient who feels they have an urgent problem that cannot wait until the next routine appointment will be assessed by one of our highly trained and qualified Nurse Practitioners.
SEASONAL FLU PROGRAMME - 2018
If you are registered with a doctor at East Calder Medical Practice and you will be 65 or over before 31st March 2019, or if you suffer from Asthma, Diabetes, Stroke, Heart Trouble, Significant Obesity, Kidney or Liver disease, or if you are immuno-suppressed or pregnant, you are encouraged to have a flu vaccination.
Children: All pre-school children (ages 2-5) are eligible for the nasal flu vaccine.